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Phishing is an attempt by fraudsters to "fish" for your personal and confidential information, like User ID, Password, etc. through e-mails. This information is then used to take money out of your bank account through a funds transfer.

DO's and DON'Ts
  • Always type the website address. Be wary of clicking on links; they could lead to false websites.
  • Do not transact or share confidential data on non-https websites.
  • Do not enter your confidential data in any window that may pop-up while you are carrying out a financial transaction online.
  • Do not open e-mails or attachments in e-mails sent from people you don't know.

Online Scams

Fraudsters send attractive offers through letters, e-mails, calls, SMS messages asking you to deposit money to participate in schemes that "sound too good to be true". Later, they withdraw the money and stop further communication.
Here is a list of the most common frauds:
  • Contests and lotteries that you had not registered for, asking you to make a payment for receiving your prize
  • Emails appearing to have been sent from large corporations, public institutions and regulatory bodies
  • Phone calls or SMSes offering jobs that you had not applied for; intimations of gifts or inheritances supposed to originate from a foreign country, asking you for personal information
  • High-yield investment plans and multi-level marketing schemes offering unealistic returns on investment; please checks the credentials of the person offering these

SIM-Swap involves a fraudster issuing a duplicate SIM card which is registered under your name. With a SIM card that shares the same number, the fraudster can stalk and save your bank related information via Mobile Banking transactions.

Enquire with your mobile operator if you have no network connectivity and are not receiving any calls or SMS’ for unusually long periods
Contact your Service Provider immediately as soon as you receive an indication of a probable SIM-Swap
Do not switch off your cell phone in the event you receive numerous unknown calls. It could be a ploy to get you to turn off your phone and prevent you from noticing a tampered network connection
Register for instant alerts (SMS and E-mail) that inform you of any activity regarding your bank account
Check your bank statements and online banking transaction history regularly so you can identify any issues or irregularities

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